Friday, May 13, 2011

Annoying Answers To Requests For Help


Don’t you just hate it when some idiot adds a post about how great the software you are pulling your hair out over is working. There seems to be a ton of people out there that just jump at the chance to spew out the same inane comments or advise that have no relevance to the situation. Hopefully we can find a better way of tracking answers to issues and tying the threads together without having to go through the millions of sites that just repeat information from other sites like Ask ….. does anyone really get any value from it?

The following are just a few of the amazing bits of advise

1.     Instead of providing help the person states that he or she has no problem installing or using the software … that’s nice .. so what is your point .. if we had no problems do you think we would be asking for help.

2.     Suggesting that they use another OS because it works on that one .. Oh good, we are all going to waste hours if not days reloading our software and going backwards to previous versions just because a piece of software does not work.

3.     Constantly asking for useless information because that is all they know .. like asking for detailed file sizes or check sums .. come on guys … this is grasping at straws.. yes a file can be corrupted but that is hardly the most common cause, especially if the person has attempted it several times.

4.     When in doubt provide advice for a totally different problem – I always find this one fascinating  for they are so serious about the answer … even though there is absolutely no relevance to the problem at hand.

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